Privacy Policy
PRICECLUB WPG
PRIVACY POLICY
Effective Date: October 12, 2026
PriceClub WPG
1377 Border Street, Unit 1
Winnipeg, Manitoba, Canada
Phone: 431-293-6797
Email: meet@priceclub.ca
1. Introduction
At PriceClub WPG (“PriceClub,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, purchase products, create a customer account, contact us, or use our services.
Our privacy practices are intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
Depending on how you interact with PriceClub WPG, we may collect the following information:
Personal and Contact Information
Full name.
Business or company name.
Billing and delivery addresses.
Email address.
Telephone number.
Account registration details.
Order and Transaction Information
Products purchased.
Order history and invoice details.
Payment status and transaction records.
Delivery and pickup preferences.
Return and refund information.
Payment Information
Payments may be processed through authorized third-party payment providers.
We may receive transaction confirmations, payment references, and limited payment details needed to administer purchases and refunds.
We do not intentionally collect or store complete payment card details on our own systems when payments are handled by third-party processors.
Website and Technical Information
Depending on website configuration, we may collect:
IP address.
Browser and device information.
Pages visited and website interactions.
Cookie identifiers.
Website performance and security data.
3. How We Use Your Information
PriceClub WPG may use personal information to:
Process and fulfill purchases.
Manage online orders and customer accounts.
Arrange deliveries and pickups.
Process payments, returns, and refunds.
Issue invoices and receipts.
Respond to customer inquiries.
Provide product availability and order updates.
Detect and prevent fraudulent transactions.
Maintain website security and functionality.
Improve customer service and website performance.
Comply with tax, accounting, and other legal obligations.
Send promotional communications when permitted by applicable law.
We will not use personal information for unrelated purposes without obtaining any consent required by law.
4. Consent
By providing personal information to PriceClub WPG, you consent to its collection, use, and disclosure for the purposes identified at the time of collection, where consent is the applicable legal basis.
Where required, we will obtain additional consent for optional activities, such as promotional marketing or non-essential tracking.
Customers may withdraw consent for applicable activities by contacting us, subject to legal or contractual restrictions and reasonable notice.
Withdrawing consent may affect our ability to provide certain services.
5. Sharing of Personal Information
We do not sell customer personal information to third parties.
We may share relevant information with trusted service providers when reasonably necessary to operate our business, including:
Payment processors.
Delivery and transportation providers.
Website hosting and e-commerce service providers.
Information technology and security providers.
Accounting and professional service providers.
These parties should receive only the information necessary to perform their authorized services and be subject to appropriate privacy and security protections.
We may also disclose personal information when required or permitted by law, including in response to lawful government or regulatory requests.
6. Website Platform and Third-Party Services
PriceClub WPG uses an e-commerce website to display products, receive orders, and manage customer transactions.
Our website may use Odoo or other authorized service providers for website hosting, customer account management, order processing, and related functions.
Information handled by third-party service providers is subject to applicable contractual safeguards and their respective privacy practices.
Some service providers may process or store personal information outside Manitoba or Canada. Where applicable, information may be subject to the laws of those jurisdictions.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
Maintain shopping cart functionality.
Support customer login sessions.
Remember website preferences.
Improve website performance.
Protect against fraud and unauthorized access.
Understand website usage.
Some cookies are necessary for the operation of the website.
Optional analytics or advertising cookies, if enabled, will be managed in accordance with applicable consent requirements.
Customers may control certain cookies through their browser settings or any available cookie preference controls.
Disabling essential cookies may affect website functionality.
8. Email Marketing and Promotional Communications
PriceClub WPG may send customers promotional communications, including information about:
New products.
Special promotions.
Wholesale pricing offers.
Seasonal discounts.
Business updates.
We will send commercial electronic messages only where we have the consent or other permission required by Canada's Anti-Spam Legislation (CASL).
Customers may unsubscribe from promotional emails using the unsubscribe option provided in the message or by emailing meet@priceclub.ca.
Unsubscribing from promotional communications will not prevent essential transactional messages concerning orders, payments, deliveries, or account administration.
9. Data Security
PriceClub WPG uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These safeguards may include appropriate access controls, secure website connections, account authentication, and security measures provided by our service providers.
No internet-based system can be guaranteed completely secure.
Customers are encouraged to protect their account passwords and notify us promptly if they suspect unauthorized access.
10. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:
Completing purchases and deliveries.
Maintaining appropriate business and accounting records.
Handling returns and disputes.
Meeting tax and regulatory requirements.
Fulfilling other legitimate business and legal obligations.
When information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it.
11. Customer Privacy Rights
Subject to applicable law, customers may request to:
Access personal information held about them.
Correct inaccurate or incomplete personal information.
Withdraw consent where applicable.
Request deletion of personal information where appropriate.
Ask questions about how information is collected, used, stored, or disclosed.
Raise concerns regarding our privacy practices.
Requests may be submitted to meet@priceclub.ca.
We may request reasonable identity verification before responding to requests involving personal information.
Certain information may need to be retained to comply with legal, financial, or contractual requirements.
12. Children's Privacy
PriceClub WPG's website and services are intended for individuals who are legally able to make purchases or who are authorized to purchase on behalf of a business.
We do not knowingly collect personal information directly from children for marketing purposes.
If we become aware that personal information has been collected from a child without legally required consent, we will take appropriate corrective action.
13. Third-Party Websites
Our website may contain links to websites operated by third parties.
PriceClub WPG is not responsible for the privacy practices, security, or content of external websites.
Customers are encouraged to review the privacy policies of third-party websites before providing personal information.
14. Privacy and Security Incidents
If PriceClub WPG becomes aware of unauthorized access, disclosure, or loss involving personal information, we will investigate and take reasonable steps to contain the incident and reduce potential harm.
We will notify affected individuals and applicable authorities when required by law.
15. Changes to This Privacy Policy
PriceClub WPG may update this Privacy Policy to reflect changes in our business operations, technology, services, or legal obligations.
Updates will be posted on our website with a revised effective date.
Where required, we will provide additional notice or obtain consent before implementing material changes in the use or disclosure of personal information.
16. Contact Us
For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact our Privacy Officer:
Privacy Officer — PriceClub WPG
1377 Border Street, Unit 1
Winnipeg, Manitoba, Canada
Phone: 431-293-6797
Email: meet@priceclub.ca
Subject Line: Privacy Inquiry
We will review privacy inquiries and respond within a reasonable timeframe and in accordance with applicable legal requirements.
PRICECLUB WPG
Your Wholesale & Everyday Supply Partner
We value your trust and are committed to protecting your personal information.