PRICECLUB WPG
STANDARD TERMS AND CONDITIONS OF SALE
Effective Date: October 12, 2026
PriceClub WPG
1377 Border Street, Unit 1
Winnipeg, Manitoba, Canada
Phone: 431-293-6797
Email: meet@priceclub.ca
1. General Terms and Conditions
Welcome to PriceClub WPG.
These Standard Terms and Conditions of Sale (“Terms”) govern all purchases made through our website, physical location, telephone, email, or authorized sales representatives.
By placing an order with PriceClub WPG, you acknowledge and agree to these Terms and Conditions, subject to applicable laws.
PriceClub WPG reserves the right to amend these Terms at any time. Updated Terms will apply to future transactions and will be published on our website.
2. Products and Pricing
All prices are displayed in Canadian Dollars (CAD).
Applicable GST, PST, and any other required taxes will be added at checkout unless otherwise indicated.
Prices may be changed without prior notice, but confirmed orders will not be subject to price changes without customer agreement.
Product images are for illustration purposes. Packaging, colours, and appearance may vary.
Product descriptions, specifications, sizes, and quantities are provided as accurately as reasonably possible.
Wholesale, bulk, and promotional pricing may be subject to minimum purchase quantities.
PriceClub WPG reserves the right to correct obvious pricing or listing errors before accepting orders.
If an error is discovered after an order has been accepted, the customer will be contacted to agree on an appropriate resolution, including cancellation and refund where applicable.
3. Order Placement and Acceptance
All orders are subject to availability, payment verification, and acceptance by PriceClub WPG.
An order acknowledgment confirms that an order has been received but does not necessarily indicate final acceptance.
We reserve the right to decline or cancel orders for legitimate reasons, including:
Product unavailability.
Incorrect pricing or product information.
Suspected fraudulent transactions.
Payment authorization failure.
Delivery restrictions or other fulfillment issues.
If an order is cancelled by PriceClub WPG after payment has been received, the applicable amount will be refunded.
4. Payment Terms
Payment must be completed before pickup or delivery unless the customer has an approved commercial credit account.
Accepted payment methods will be displayed at checkout or confirmed by PriceClub WPG.
Customers with approved credit accounts are required to make payments according to their agreed credit terms.
PriceClub WPG reserves the right to suspend further credit purchases on overdue commercial accounts.
5. Delivery Policy
PriceClub WPG provides delivery services within eligible service areas.
Delivery Charges — Effective October 15, 2026
Orders of $150 or more qualify for free standard local delivery within eligible service areas.
Orders below $150 are subject to a $5 delivery fee.
Additional freight or delivery charges may apply to deliveries outside our regular service area, oversized orders, or special delivery requests.
Applicable charges will be communicated before the order is confirmed.
Delivery dates and times are estimates unless expressly guaranteed.
Customers must provide accurate delivery addresses, contact information, and delivery instructions.
Customers are responsible for ensuring reasonable access to the delivery location.
Delivery charges and eligibility will be calculated and disclosed at checkout.
6. Pickup Orders
Customers may choose to collect their purchases directly from our warehouse.
Pickup Location:
PriceClub WPG
1377 Border Street, Unit 1
Winnipeg, Manitoba
Customers will be notified when their orders are ready for pickup.
Proof of purchase or order confirmation may be required.
Customers should inspect their orders upon collection.
Orders must be collected within the pickup timeframe communicated by PriceClub WPG.
Customers should not arrive for collection until their order is confirmed ready.
7. Product Availability and Substitutions
All products are subject to stock availability.
In the event an ordered product becomes unavailable, PriceClub WPG may offer:
A comparable substitute, subject to customer approval.
Partial order fulfillment.
Backordering, subject to customer agreement.
A refund for unavailable merchandise.
No materially different substitution will be made without customer authorization.
8. Return, Refund and Exchange Policy
PriceClub WPG is committed to providing quality products and dependable customer service.
Our return policy differs depending on the type of product purchased.
A. Perishable Products — 4-Hour Reporting Period
The following products are classified as perishable:
Fresh vegetables and fruits.
Milk and dairy products.
Fresh meat, poultry, and seafood.
Refrigerated and frozen food.
Other temperature-sensitive or fresh food products.
Customers must inspect perishable items immediately upon delivery.
Any concerns about freshness, damage, missing items, incorrect products, or other quality issues must be reported within 4 hours of delivery under our standard claims policy.
Customers should provide their order number, photographs where possible, and a description of the problem.
Due to food safety requirements, perishable products are not eligible for change-of-mind returns once delivered.
Approved claims may be resolved through replacement, refund, or store credit, as appropriate.
B. Non-Perishable Products — 15-Day Return Policy
Non-perishable products may be returned within 15 calendar days from the date of delivery or pickup, subject to the following conditions:
Items must be unused and unopened.
Products must be in their original packaging.
Products must be in resalable condition.
Original receipt or proof of purchase is required.
Returns are subject to inspection and approval.
Customers are responsible for returning eligible products to PriceClub WPG unless alternative arrangements are approved.
C. Non-Returnable Items
The following products are generally not eligible for voluntary change-of-mind returns:
Perishable food products.
Opened food or beverages.
Opened personal hygiene products.
Used or opened cleaning chemicals.
Customized or special-order products.
Items clearly marked as final sale.
D. Defective, Damaged, or Incorrect Products
If customers receive products that are defective, damaged, misrepresented, or different from those ordered, they should notify PriceClub WPG as soon as reasonably possible.
We will review the claim and arrange an appropriate remedy in accordance with applicable law.
The 4-hour and 15-day periods are part of PriceClub WPG's voluntary return and reporting policy. They do not limit statutory consumer rights or remedies for defective or misrepresented merchandise.
E. Refund Processing
Once a return is approved, refunds will generally be issued through the original payment method.
Processing times may vary depending on the financial institution or payment provider.
Store credit or product replacement may be offered as an alternative where appropriate and permitted by law.
9. Order Cancellation
Customers may request cancellation before their orders are dispatched or prepared for pickup.
PriceClub WPG will make reasonable efforts to accommodate cancellation requests.
Orders that have been dispatched, specially ordered, or customized may be subject to separately disclosed conditions.
Customers retain all cancellation and refund rights provided under applicable consumer protection legislation.
10. Wholesale and Commercial Sales
PriceClub WPG supplies products to restaurants, catering businesses, retailers, offices, institutions, and other commercial customers.
Certain products may be sold only in bulk quantities or full cases.
Minimum order quantities may apply.
Wholesale prices may differ from regular retail prices.
Special pricing arrangements must be approved by PriceClub WPG.
Customers are responsible for ensuring products are suitable for their intended commercial purposes.
Special or customized orders may be subject to separate written terms.
Any separately agreed commercial contract will take precedence where it conflicts with these Terms, to the extent permitted by law.
11. Food Safety and Storage
PriceClub WPG takes reasonable measures to maintain appropriate product handling and storage conditions before delivery or pickup.
After receiving merchandise, customers are responsible for:
Proper refrigeration or freezing.
Following product storage instructions.
Maintaining appropriate food handling practices.
Monitoring expiry and best-before dates.
Following applicable food safety requirements.
Any concerns regarding perishable products should be reported promptly under Section 8.
12. Damaged or Missing Deliveries
Customers should inspect deliveries upon receipt and promptly report any missing, damaged, or incorrect products.
Customers may be asked to provide:
Order number or invoice.
Description of the issue.
Photographs of the product or packaging.
Quantity affected.
PriceClub WPG will investigate and determine an appropriate resolution in accordance with these Terms and applicable law.
13. Product Warranties
Certain products may be covered by manufacturer warranties.
Warranty coverage, duration, and conditions vary by manufacturer and product.
PriceClub WPG will provide reasonable assistance with applicable warranty inquiries.
Nothing in these Terms excludes mandatory legal warranties or consumer protections.
14. Customer Accounts and Website Access
Customers are responsible for providing accurate and complete information when creating an account or placing an order.
Customers must maintain the confidentiality of their account login credentials.
Any suspected unauthorized account access should be reported to PriceClub WPG promptly.
PriceClub WPG may restrict access where there is evidence of fraud, misuse, or a violation of these Terms, subject to applicable law.
15. Privacy and Data Protection
PriceClub WPG respects customer privacy.
Personal information may be collected and used for:
Processing orders and payments.
Customer account administration.
Arranging pickup and delivery.
Providing customer service.
Sending order updates.
Fulfilling legal and regulatory obligations.
Personal information will be handled in accordance with applicable Canadian privacy laws and our separate Privacy Policy.
16. Limitation of Liability
To the extent permitted by law, PriceClub WPG will not be responsible for indirect or consequential commercial losses, including loss of profits or business interruption, arising from the purchase or use of products.
Nothing in these Terms limits liability or remedies that cannot legally be excluded.
17. Events Beyond Our Control
PriceClub WPG will not be responsible for delays caused by circumstances beyond its reasonable control, including:
Severe weather.
Natural disasters.
Transportation disruptions.
Supplier shortages.
Labour disputes.
Government restrictions.
Other unforeseen events.
We will make reasonable efforts to communicate delays, offer available alternatives, and meet applicable legal obligations.
18. Governing Law
These Terms and Conditions are governed by the laws of the Province of Manitoba and applicable federal laws of Canada.
Any disputes will be handled under the applicable legal framework, without limiting mandatory consumer rights.
19. Contact Information
For questions about orders, deliveries, returns, refunds, or these Terms and Conditions, please contact:
PriceClub WPG
1377 Border Street, Unit 1
Winnipeg, Manitoba, Canada
Phone: 431-293-6797
Email: meet@priceclub.ca
All return requests and order-related concerns may be submitted by email with the relevant order number.
20. Acceptance of Terms
By placing an order through the PriceClub WPG website, at our physical location, or through an authorized sales channel, customers acknowledge that they have reviewed and accepted these Terms and Conditions, subject to applicable laws.
These Terms form part of the agreement between PriceClub WPG and the customer to the extent permitted by law.
PRICECLUB WPG
Your Wholesale & Everyday Supply Partner
Thank you for choosing PriceClub WPG. We appreciate your business.